Why GD?
- The most available inventory
- A wide selection of brands
- Low set up fees
- Unlimited revisions on custom designs
- Competitive price and quality customer service
Q & A
What is your turnaround time?
Normal production time is 4-8 business days from receipt of final art approval, price approval, and deposit. A rush fee will be included on all orders needed within 2-3 business days.
What are your minimums?
We have a 6 piece minimum for garments. Printing products prices vary depending on the quantity per project.
You can pay cash, Check, Via PayPal or Credit Card. A full payment is required to start production on your order.
Yes, Art files must be in vector format with fonts outlined and saved in .Ai, Eps, PDF, Psd or Jpeg files. Photoshop files must be saved at 300 dpi with layers not flattened.
Yes, Green Dot art work fees are base on project. Most projects take less than an hour. Our fees include proofing and revisions.
A onetime set up fee of $25.00 per design will be included on orders. Set up fees are a charge to process your art and burn your image on our screens.
Order Modification Policy
Requests to modify or change an order once the order has been placed will be handled on a case by case basis. We will make every effort to accommodate requests to modify the type, color, sizes, or number of garments, however due to various factors (garment availability, printing process, etc) we will not be able to accommodate all requests.
Return Exceptions
Items with Custom Screen Printing are NOT returnable. Please ensure that you have ordered the correct size and color before submitting your order. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Cancellation Policy:
We accept cancellations on undecorated items cancelled or modified 5 business days prior to the agreed upon delivery date. All items are subject to a 25% restocking fee, this will be deducted from your refund. If you cancel your order after your Screen Printing set-up is complete your set up charge will be also deducted from your refund. Requests to cancel an order 3 business days or less before the agreed upon delivery date will be handled on a case by case basis and cannot be guaranteed. Orders cannot be cancelled once the printing process has begun. No refunds will be given and/or full payment is expected if the screen-printing process has begun. We also do not refund the original shipping and handling that you paid on the order.
Expired, Declined, or Charge Back Credit Card Policy
Our policy regarding chargeback’s or declined credit cards is zero tolerance. If we receive a charge back notice from you or your credit card company, your production will not continue and will be on hold until your payment has been cleared. If we have started production or have your material you will be responsible for any material ordered and any items that have been printed. If at that time you wish to cancel the order cancellation policy will apply.